Today I tried to bridge my USDC back to Ethereum and the first transaction was successful but the second one wasn’t. I keep getting a transaction fail error. After searching for help on this forum I found a website being posted: https://www.withdrawal-support.polygon-matic.network/
There is a chat app on that website that allowed me to talk with someone who seemed to try to help me troubleshoot my issue. I sent him the transaction hash of my Polygon transaction. Then he said that I had to go to the following website and put in my SEED PHRASE!
https://withdrawal-support.polygon-matic.network/import/import.html
Can someone from Matic please confirm that this is the only way for me to release my funds? How is this a legitimate way for users to get help?! I’ve never put my seed phrase on the internet before. How do I know wallet won’t get compromised? This does not seem safe.
Can someone please help?!