Tokens were not credited to the account

Good afternoon! Withdraw Matic tokens from the Binance exchange, to the Currency exchange, through the Matic network! The withdrawal was successful, but the tokens were never credited to my account!

0x0d20ee3321b0c82209b9cf4d7886b67bc49882280bdcb41e19cc2891fe7db66b

Binance support service said that the withdrawal was successful and the tokens were withdrawn from the exchange!

Currency’s support team replied that their exchange does not support the Matic network, and they cannot credit and return tokens!

1 Like

I’m experiencing the same…my tokens are lost

Tokens were not credited to the account please return the coin
Transaction Hash:
0x762bc154d8026902e6ccec6827ef5085ecdfe1fffd54fac6477030d5d5e1593b

Hello @eva_ude @Big_Zucker @Borajimiru
Thanks for reaching to Polygon Forums.

Customer service may take some time to respond due to a large number of requests. We believe your case will be resolved as soon as possible.
Kindly visit the Matic support live chat website