Polygon Web Wallet v2 shows zero balance 60% of the time

My polygon web wallet currently shows a $0 balance. It does show a few hundred dollars in render token RNDR and a small amount of matic, but this is not reflected in the home screen balance.
Whats more troubling is it currently shows zero ETH…when hours ago it was a substantial amount.

I have run into this several times in the past few weeks and more often than not the wallet is not showing the proper or zero amounts. I log in and log out, reconnect to metamask etc, there is no rhyme or reason to is it once or twice a week will show the proper amounts. The rest of the time it is showing zero.

Any help would be appreciated

Hello @mdharrington
Thanks for reaching to polygon Forums. Customer service may take some time to respond due to a large number of requests. We believe your case will be resolved as soon as possible. Kindly visit the polygon support live chat website