Matic not received in the wallet

sanketj · September 21, 2021, 5:03pm

I transferred my matic to metamask address but its not getting credited to metamask wallet . I am new to crpto still exploring on it.
If some can help in retrieving the missing MATIC will be very helpful

Here is the transaction hash
0x34e5196d3c240d7ef5b1284d4840d01128a232961903c83362ac2a4c6cdc8d58

Thanks

sanketj · September 22, 2021, 6:03am

Hi Shubhangi this is my receiving address thanks

sanketj · September 22, 2021, 7:57am

Hi shubhangi
i transfered

19.8 matic from PocketWallet (ox72x…) to MetaMask Wallet (0x2876ce9e916799dd1ee1837676b4084eed9cb007) . Same amount is not available in metamask. attached the screenshot for same thanks

sanketj · September 22, 2021, 9:33am

Yes its 0.000025 MATIC

Shunman_dev · September 22, 2021, 6:52pm

Hello @sanketj
Thanks for reaching to polygon Forums. Customer service may take some time to respond due to a large number of requests. We believe your case will be resolved as soon as possible. Kindly visit the polygon support live chat website

sanketj · September 24, 2021, 8:36am

Thanks can you send me the url for live chat website