It sucks that your going thru the same thing I have with Polygon! I transferred funds from my Crypto.com account to be transferred to my USDC in Coinbase but their system mysteriously sent my funds to the Polygon Network. And we’re trying to get assistance from customer service for Polygon they provided me a malicious links/websites to validate my account which compromise my Coinbase Wallet. These platforms will not help you they just keep sending you emails with a bunch of confusing problems but no solutions.
I suggest file a complaint with them then also file a complaint with the Internet Crimes Complaint Center as well! They don’t care about customers losing money on their platforms. That is Facts!!! So good luck on your journey trying to recover your funds from these crooked platforms.
As I’m still waiting for my solution to this problem.
All these platforms are pointing fingers at each other but don’t want to help the customers recover or locate their funds.
If these platforms don’t support you then we should not support them