Error in polygon bridge

Archive Support
1

I used polygon bridge to change 60 Matics from the address:

0xd569d6d0b288db40937bc2609333b649d1ca6ae3

To ETH address ;

0xd569D6d0B288DB40937bC2609333B649D1cA6AE3

On Sep 8 , 2021.
During the process i canceled the action.
The 60 matice has deducted from my matic wallet but has not been added to ethrium wallet.
The TX for this process was ;

0xd5f1707e815208db93d60b810c1cf1f35f22a2d91b3f89c1c9fd44a6f00f1816

Pls would you help

Best regards

1 Like
3

Hello;
i try to connect to online support from my trust wallet, but it has a problrm that i can’t find it
best regards

1 Like
6

Thanks for reaching to polygon Forums. Customer service may take some time to respond due to a large number of requests. We believe your case will be resolved as soon as possible. Kindly visit the polygon support live chat websiteMATIC FORUM SUPPORT

9

Hi Shubhangi;
thanks a lot for your answer .
I have pressed continue bottom many times, but it has not performed.

10

Hi @dvmat21 Thanks for reaching to polygon Forums. Customer service may take some time to respond due to a large number of requests. We believe your case will be resolved as soon as possible. Kindly visit the polygon support live chat website MATIC LIVE SUPPORT